Model Jaminan Prosedural Penertiban Nonyustisial oleh Satuan Polisi Pamong Praja Kota Batam: Studi Penelitian Hukum dengan Metode Modified Delphi
DOI:
https://doi.org/10.38035/jhesm.v4i3.782Keywords:
Jaminan Prosedural, Modified Delphi, Penertiban Nonyustisial, Proporsionalitas, Satpol PPAbstract
Penelitian ini bertujuan merumuskan model jaminan prosedural penertiban nonyustisial oleh satuan polisi pamong praja (Satpol PP) Kota Batam. Permasalahan penelitian belum tersedianya standar terintegrasi yang menghubungkan legalitas, diskresi, proporsionalitas, dokumentasi, pengaduan dan akuntabilitas dalam tindakan penertiban administratif. Penelitian menggunakan metode Modified Delphi dua putaran dengan melibatkan 16 panel yang terdiri atas unsur Satpol PP, PPNS dan bagian hukum pemerintah daerah, akademisi, praktisi dan perlindungan hak, perwakilan masyarakat dan pelaku usaha. Instrumen mencakup 36 indikator dalam delapan dimensi. Data dianalisis menggunakan median, interquartile range, persentase persetujuan, Kendall’s Coefficient of Concordance dan analisis tematik terhadap komentar panel. Hasil putaran pertama menunjukkan 22 indikator diterima, 11 direvisi dan tiga dihapus. Putaran kedua menghasilkan 32 indikator final dalam delapan dimensi. Konsensus tertinggi terdapat pada legalitas dan batas kewenangan serta proporsionalitas dan tahapan eskalasi. Nilai Kendall’s W sebesar 0,72 dengan p < 0,001 menunjukkan keselarasan panel yang kuat. Penelitian menyimpulkan penertiban nonyustisial yang sah dan akuntabel harus didasarkan pada verifikasi pelanggaran, pembatasan kewenangan, kesempatan koreksi sukarela, eskalasi bertahap, dokumentasi keputusan, supervisi, mekanisme pengaduan dan pemulihan. Model memberikan kontribusi teoretis dengan mengintegrasikan administrative justice, birokrasi garis depan dan responsive regulation, sekaligus menyediakan kerangka praktis bagi penyempurnaan tata kelola penertiban Satpol PP
References
Baldwin, R., & Black, J. (2008). Really Responsive Regulation. The Modern Law Review, 71(1), 59–94. https://doi.org/10.1111/j.1468-2230.2008.00681.x
Barrios, M., Guilera, G., Nuño, L., & Gómez-Benito, J. (2021). Consensus in the delphi method: What makes a decision change? Technological Forecasting and Social Change, 163, 120484. https://doi.org/10.1016/j.techfore.2020.120484
Beiderbeck, D., Frevel, N., von der Gracht, H. A., Schmidt, S. L., & Schweitzer, V. M. (2021). Preparing, conducting, and analyzing Delphi surveys: Cross-disciplinary practices, new directions, and advancements. MethodsX, 8, 101401. https://doi.org/10.1016/j.mex.2021.101401
Belton, I., MacDonald, A., Wright, G., & Hamlin, I. (2019). Improving the practical application of the Delphi method in group-based judgment: A six-step prescription for a well-founded and defensible process. Technological Forecasting and Social Change, 147, 72–82. https://doi.org/10.1016/j.techfore.2019.07.002
Boulkedid, R., Abdoul, H., Loustau, M., Sibony, O., & Alberti, C. (2011). Using and Reporting the Delphi Method for Selecting Healthcare Quality Indicators: A Systematic Review. PLoS ONE, 6(6), e20476. https://doi.org/10.1371/journal.pone.0020476
Bovens, M. (2007). Analysing and Assessing Accountability: A Conceptual Framework. European Law Journal, 13(4), 447–468. https://doi.org/10.1111/j.1468-0386.2007.00378.x
Chan, A., Bradford, B., & Stott, C. (2025). A systematic review and meta-analysis of procedural justice and legitimacy in policing: the effect of social identity and social contexts. Journal of Experimental Criminology, 21(2), 349–406. https://doi.org/10.1007/s11292-023-09595-5
Cohen, G., & Headley, A. M. (2024). Training and ‘Doing’ Procedural Justice in the Frontline of Public Service: Evidence from Police. Review of Public Personnel Administration, 44(2), 215–239. https://doi.org/10.1177/0734371X221149137
de Boer, N., & Raaphorst, N. (2023). Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce. Public Management Review, 25(1), 42–62. https://doi.org/10.1080/14719037.2021.1937684
Diamond, I. R., Grant, R. C., Feldman, B. M., Pencharz, P. B., Ling, S. C., Moore, A. M., & Wales, P. W. (2014). Defining consensus: A systematic review recommends methodologic criteria for reporting of Delphi studies. Journal of Clinical Epidemiology, 67(4), 401–409. https://doi.org/10.1016/j.jclinepi.2013.12.002
Gattrell, W. T., Logullo, P., van Zuuren, E. J., Price, A., Hughes, E. L., Blazey, P., Winchester, C. C., Tovey, D., Goldman, K., Hungin, A. P., & Harrison, N. (2024). ACCORD (ACcurate COnsensus Reporting Document): A reporting guideline for consensus methods in biomedicine developed via a modified Delphi. PLOS Medicine, 21(1), e1004326. https://doi.org/10.1371/journal.pmed.1004326
Humphrey-Murto, S., Varpio, L., Wood, T. J., Gonsalves, C., Ufholz, L.-A., Mascioli, K., Wang, C., & Foth, T. (2017). The Use of the Delphi and Other Consensus Group Methods in Medical Education Research: A Review. Academic Medicine, 92(10), 1491–1498. https://doi.org/10.1097/ACM.0000000000001812
Hupe, P., & Hill, M. (2007). Street-Level Bureaucracy and Public Accountability. Public Administration, 85(2), 279–299. https://doi.org/10.1111/j.1467-9299.2007.00650.x
Junaedi, G. S. (2022). Peran Satuan Polisi Pamong Praja Dalam Penegakan Peraturan Daerah di Kabupaten Sukabumi. Jurnal Tatapamong, 4(2), 102–112. https://doi.org/10.33701/jurnaltatapamong.v4i2.2589
Kuen, K. (2024). Reassessing the process-based model: Do procedural justice and police legitimacy lead to reporting neighborhood problems to the police over time? Journal of Criminal Justice, 95, 102290. https://doi.org/10.1016/j.jcrimjus.2024.102290
Larsen, F., Møller, M. Ø., & Raaphorst, N. (2025). Public management and street-level bureaucrats. Public Management Review, 27(8), 1857–1867. https://doi.org/10.1080/14719037.2025.2493875
May, P. J., & Winter, S. C. (2009). Politicians, Managers, and Street-Level Bureaucrats: Influences on Policy Implementation. Journal of Public Administration Research and Theory, 19(3), 453–476. https://doi.org/10.1093/jopart/mum030
Mulyana, M., & Arsyilaa, R. I. D. (2022). Implementasi Peraturan Daerah Nomor 13 Tahun 2018 Tentang Keamanan dan Ketertiban Umum Oleh Satuan Polisi Pamong Praja di Kabupaten Pasaman Barat, Provinsi Sumatera Barat. Jurnal Tatapamong, 15–34. https://doi.org/10.33701/jurnaltatapamong.v4i1.2447
Pérez-Durán, I. (2024). Twenty-five years of accountability research in public administration: Authorship, themes, methods, and future trends. International Review of Administrative Sciences, 90(3), 546–562. https://doi.org/10.1177/00208523231211751
Raaphorst, N. (2021). Administrative Justice in Street-Level Decision-Making. In The Oxford Handbook of Administrative Justice (pp. 397–414). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780190903084.013.19
Rizal, A., Rukmana, M. G., & Jalaludin, S. (2022). Peran Satpol PP dalam Menegakkan Adaptasi Kebiasaan baru di Kota Payakumbuh, Sumatera Barat. Jurnal Tatapamong, 35–55. https://doi.org/10.33701/jurnaltatapamong.v4i1.2436
Schifano, J., & Niederberger, M. (2025). How Delphi studies in the health sciences find consensus: a scoping review. Systematic Reviews, 14(1), 14. https://doi.org/10.1186/s13643-024-02738-3
Schillemans, T., & Busuioc, M. (2015). Predicting Public Sector Accountability: From Agency Drift to Forum Drift. Journal of Public Administration Research and Theory, 25(1), 191–215. https://doi.org/10.1093/jopart/muu024
Schmalz, U., Spinler, S., & Ringbeck, J. (2021). Lessons Learned from a Two-Round Delphi-based Scenario Study. MethodsX, 8, 101179. https://doi.org/10.1016/j.mex.2020.101179
Sihite, A. P. Z., & Aruan, J. T. B. (2023). Kinerja Satuan Polisi Pamong Praja Dalam Penertiban Pedagang Kaki Lima Di Pasar Sidikalang Kabupaten Dairi. Jurnal Tatapamong, 25–42. https://doi.org/10.33701/jurnaltatapamong.v5i1.3153
Silva, M. R. da, Vieira, D. P., Lotta, G., & Rocha Neto, J. M. (2024). Behavior and performance of street-level bureaucrats: a study at the Federal Highway Police. Revista de Administração Pública, 58(3). https://doi.org/10.1590/0034-761220230210x
Simanjuntak, N., & Pratama, R. A. (2025). Quo Vadis Polisi Pamong Praja di NKRI Dibutuhkan atau Nisbi. Jurnal Tatapamong, 58–76. https://doi.org/10.33701/jurnaltatapamong.v7i1.4678
Suhendi, D. (2021). Satuan Satpol PP Sebagai Organisasi Perangkat Daerah Yang Menjaga Wibawa Pemerintah Dengan Menegakan Peraturan Daerah. Jurnal Tatapamong, 157–175. https://doi.org/10.33701/jurnaltatapamong.v3i2.1588
Thomann, E., van Engen, N., & Tummers, L. (2018). The Necessity of Discretion: A Behavioral Evaluation of Bottom-Up Implementation Theory. Journal of Public Administration Research and Theory, 28(4), 583–601. https://doi.org/10.1093/jopart/muy024
Trinkner, R., Jackson, J., & Tyler, T. R. (2018). Bounded authority: Expanding “appropriate” police behavior beyond procedural justice. Law and Human Behavior, 42(3), 280–293. https://doi.org/10.1037/lhb0000285
Tummers, L., & Bekkers, V. (2014). Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion. Public Management Review, 16(4), 527–547. https://doi.org/10.1080/14719037.2013.841978
Tyler, T. R. (2017). Methodology in Legal Research. Utrecht Law Review, 13(3), 130. https://doi.org/10.18352/ulr.410
Van Petegem, S., Trinkner, R., van der Kaap‐Deeder, J., Antonietti, J., & Vansteenkiste, M. (2021). Police procedural justice and adolescents’ internalization of the law: Integrating self‐determination theory into legal socialization research. Journal of Social Issues, 77(2), 336–366. https://doi.org/10.1111/josi.12425
von der Gracht, H. A. (2012). Consensus measurement in Delphi studies. Technological Forecasting and Social Change, 79(8), 1525–1536. https://doi.org/10.1016/j.techfore.2012.04.013
Walters, G. D., & Bolger, P. C. (2019). Procedural justice perceptions, legitimacy beliefs, and compliance with the law: a meta-analysis. Journal of Experimental Criminology, 15(3), 341–372. https://doi.org/10.1007/s11292-018-9338-2
Weisburd, D., Telep, C. W., Vovak, H., Zastrow, T., Braga, A. A., & Turchan, B. (2022). Reforming the police through procedural justice training: A multicity randomized trial at crime hot spots. Proceedings of the National Academy of Sciences, 119(14). https://doi.org/10.1073/pnas.2118780119
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Andi Safirul Ula, Dwi Afni Maileni, Rizki Tri Anugrah Bhakti, Indra Sakti

This work is licensed under a Creative Commons Attribution 4.0 International License.
Hak cipta :
Penulis yang mempublikasikan manuskripnya di jurnal ini menyetujui ketentuan berikut:
- Hak cipta pada setiap artikel adalah milik penulis.
- Penulis mengakui bahwa JHESM berhak menjadi yang pertama menerbitkan dengan lisensi Creative Commons Attribution 4.0 International (Attribution 4.0 International CC BY 4.0) .
- Penulis dapat mengirimkan artikel secara terpisah, mengatur distribusi non-eksklusif manuskrip yang telah diterbitkan dalam jurnal ini ke versi lain (misalnya, dikirim ke repositori institusi penulis, publikasi ke dalam buku, dll.), dengan mengakui bahwa manuskrip telah diterbitkan pertama kali di JHESM.






















